The Future of Work is a common buzzphrase, but what does it actually mean and how does it apply to your business? Listen in as Buddy and Alex break this down on this week’s Vstudio Bourbon and Banter video.
The future of work is not just about the employee experience – it also includes the customer experience. In this article from guest author and B2B expert Mark Dancer, you’ll learn the foundational principles of B2B innovation that will improve your customers’ experience and connect you with your consumers.
While customer experience should be a part of arguably every role in the company, Shari Altergott of the CX Edge says it still needs a primary point person to lead a strategy – a measurable one that has four focus areas. Listen in to learn what those areas are and who in your organization should be leading the charge.
Technology and digital transformation can feel daunting. With so many different tools, apps, software, and service providers, it’s easy to get lost in what technology to use and how to use it. When you finish reading this article, you’ll have a clear understanding of how to assess technology, select the right one for your business, and implement it successfully.
If you’re looking to save money, become more efficient in your business, and free up some of your time, check out these seven steps.
In this video, Henry walks step-by-step through our process of mapping out workflows with businesses seeking to improve their efficiency.
Businesses across the nation are seeing record numbers of employees leaving. In this episode, Alex and Buddy discuss why this is happening and ways companies can respond to both retain and attract talent.
