The future of work is not just about the employee experience – it also includes the customer experience. In this article from guest author and B2B expert Mark Dancer, you’ll learn the foundational principles of B2B innovation that will improve your customers’ experience and connect you with your consumers.
Creating a Smoother Tech-Implementation Experience: Embracing Automation in a Post-Pandemic Dealer World
When done right, software streamlines back-end processes which can free up capital and reduce or refocus headcount, reduce opportunities for fraud ,and can improve the customer experience. Learn the steps to take to successfully implement technology and automation into your business.