The future of work is not just about the employee experience – it also includes the customer experience. In this article from guest author and B2B expert Mark Dancer, you’ll learn the foundational principles of B2B innovation that will improve your customers’ experience and connect you with your consumers.
When done right, software streamlines back-end processes which can free up capital and reduce or refocus headcount, reduce opportunities for fraud ,and can improve the customer experience. Learn the steps to take to successfully implement technology and automation into your business.
Technology and digital transformation can feel daunting. With so many different tools, apps, software, and service providers, it’s easy to get lost in what technology to use and how to use it. When you finish reading this article, you’ll have a clear understanding of how to assess technology, select the right one for your business, and implement it successfully.
If you’re looking to save money, become more efficient in your business, and free up some of your time, check out these seven steps.
Adopting new technology is a big investment that can either have time and cost savings or cripple a company. Learn the four phases of a successful deployment in this article.
